Patient Information
Supporting Your Healthcare Needs
Here, you’ll find everything you need to know to make your visit seamless and stress-free. From appointment preparation and clinic policies to fees, Medicare rebates, and COVID safety measures, we’ve compiled all the essential information to support your healthcare journey.
Comprehensive Services
Providing comprehensive psychiatric services for adults, with personalized care for mental health management, urgent assessments, and more.
Areas of Expertise
We specialize in treating a range of mental health conditions, including anxiety, bipolar disorder, depression, OCD, PTSD, psychosis, schizophrenia, and complex trauma.
We Are Accepting New Patients!
Approximate waiting period for the first appointment for New patients: less than a month
Explore our services and see how we can support your health journey. We aim to provide a positive and comfortable experience for all who visit.
Feel free to reach out to learn more or schedule a visit. We look forward to the opportunity to assist with your healthcare needs.
Clinic Opening Hours
Mon to Thu - 8.30 am to 5 pm
Friday to Sunday - Closed
New Patients
A current referral from a General Practitioner or other medical specialist is required to obtain a Medicare rebate. GP referral letters can be sent to us by E-mail or Medical-Objects.
Initial Appointment
Initial appointments are generally 45 minutes in duration, with a further 1 - 2 subsequent appointments of 30 minutes to conclude the assessment. It is helpful to bring along a list of your current medications and past treatments to the initial appointment. Relatives are welcome to attend, at the discretion of the patient.
COVID Policy
Please call ahead if you are experiencing any symptoms that could represent COVID. If you have possible COVID symptoms, please speak with your GP regarding testing and treatment. In most instances, appointments can be changed to Telehealth if you have COVID symptoms or are in a quarantine period. Please let reception know if this is required.
Privacy
Patient privacy is treated with the utmost respect, and this practice has rigorous policies to safeguard confidentiality.
Fees & Rebates
Fees follow guidelines set by the AMA and are available upon request. A Medicare rebate is available as long as you have a current referral as mentioned. The Medicare Safety Net provides an 80% rebate of out-of-pocket expenses once you or your family reach the safety net threshold. To ensure you are registered for the Medicare Safety Net, please call Medicare on 132 011 or visit their website. This is not a bulk billing practice.
Initial appointment - Duration: 45 mins - $510 (Medicare rebate $255.90)
Subsequent appointments - Duration: 30 mins - $340 (Medicare rebate $130.85)
Cancellations
Please notify reception of any cancellations with at least two working days' notice. This allows us to offer the free appointment to someone on our waitlist. Cancellations of less than 2 working days attract a cancellation fee.